It has not been a good start to the year for Microsoft or for its e-mail service, Hotmail: thousands of users complained about the disappearance of messages from their e-mail inbox on a key date of the year.
According to analysts, this computer failure could make the service less popular.
Imagine that you are going to open your mail to receive New Year's greetings from your friends and find that they have disappeared, that you have lost entire folders of e-mails or that, in the worst case, your entire account has been suspended without previous notice.
This is what happened to thousands of users when, after the celebrations of January 1, they got up with the intention of sending or receiving their best wishes and photos to their friends and relatives who are in far away places and they found only one Welcome message in your mailboxes of the Hotmaillogin service itself.
"What's worse: getting up too late because your phone ignores the alarm clock or losing all e-mails from your mailbox?", Said the user operatorpk on the social network Twitter, referring to another failure recently detected in the alarm clock of the iPhone.
LOOKING FOR A SOLUTION
Catherine Brooker, a spokeswoman for Microsoft, said at the weekend that the company was trying to fully resolve the technical flaw.
Catherine Brooker, a spokeswoman for Microsoft, said at the weekend that the company was trying to fully resolve the technical flaw.
"At this moment, it seems to be a limited problem and we are working with the individual users that have been affected," he added.
Microsoft did not explain the cause of the problem. Tmpoco knows exactly how many people were harmed.
The difficulties were largely solved on Sunday, although still this Monday there were some users of the Windows Live service - the Hotmail social network - who asked for help to recover lost messages.
Microsoft did not explain the cause of the problem. Tmpoco knows exactly how many people were harmed.
The difficulties were largely solved on Sunday, although still this Monday there were some users of the Windows Live service - the Hotmail social network - who asked for help to recover lost messages.
Microsoft apologized to netizens who were suffering from the problem.
Hotmail, which with more than 360 million users is the most used mail service in the world, was recently updated to incorporate new applications and functionalities, in a battle to compete with its hardest rival: Gmail, the mail service of Google .
Hotmail, which with more than 360 million users is the most used mail service in the world, was recently updated to incorporate new applications and functionalities, in a battle to compete with its hardest rival: Gmail, the mail service of Google .
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